MENTAL NOTE

"Though we cannot make our sun stand still, yet we will make him run."
Blue, resist the urge to use facebook. You can do it. Good luck.
Cats and dogs can be friends. So can cowboys and indians. So can we.
Why try to be the best when there's no hierarchy in heaven?

Saturday, June 17, 2017

Amazon.com: ScamCity.com?

So here's the deal: it seems you cannot trust sellers on amazon.com anymore. Ordering a bargain has become akin to playing a game of Russian roulette, where it's your wallet that's dies a slow death, and your mailman has nothing to show for all of your hard online shopping, even if you asked him really nicely.



Have you ever heard of amazon's 'Fulfilment Centers'? That's what they call their packing warehouses. But as I write this, I can't say I feel particularly fulfilled, even after having been screwed three times in a row (pardon my Swedish). I do feel scammed, though. You see, when you order something, you expect amazon to not be doing business with scam scum ─ a blue guy coinage that hopefully you won't be needing any day soon ─ but no such luck, people, because amazon is unable to separate the wheat from the chaff.

You order something, they take your money, and whatever follows is a matter of sheer trust. It's like with the economy: if there's no trust, there's no business; they don't get to sell anything to you, you don't buy anything from them, and, in the end, no one's a happy camper. Which is exactly how I feel after doing business with amazon three times in a row, and having been scammed an equal number of times even though I do not necessarily classify as the town idiot.

What scam am I talking about? Well, in a nutshell the track and trace a seller gives you is as fake as Nicole Kidman's face, much to my regret I might add. You check the track and trace provided and they tell you your order is well on its way to you. Oh what a feeling! And every day you take another peek, you can almost sense your much-coveted purchase drawing near. It's almost here! It's almost here! There's even an animated timeline to keep the juices flowing. Except that the progress shown is as fake as Meg 'You've Got Plastic!' Ryan's once oh-so-cute face. (Why, Meg???? Whyyyyyyyy??!!) You realize it's fake when the timeline all of a sudden says, "Delivered on June 2" when you're still staring at your mailbox hoping for the mailman and your order to somehow materialize. You're thinking, I am there. The mailbox is there. The mailman is . . . not. The package never existed in the first place. It was a virtual package.

When you try to contact the seller, amazon sends you an email informing you that "your e-mail to seller X cannot be delivered because there was a problem with the recipient's email system." This is soon followed by another email from amazon saying, "I've tried to contact the seller for this order, however, I can see that seller X has left the Amazon website." No surprises there.

Sure, amazon might eventually decide to refund your money because they want to keep you as a customer, but that's beside the point. I want to be able to trust any seller that amazon allows to do business with me. So what if a price is unrealistic? So what if $0.50 for a paperback doesn't sound credible? I must've bought at least fifty of those already, not to mention hundreds of DVDs now that everybody's so hooked on Netflix, and they all found their way to my doorstep. Now, not so much.

So beware, fellow amazon lovers. When your timeline is about to climax, all you yourself may gain from the whole experience is, well, nothing.

Literally.

* * *


70 comments:

  1. I've had a few things go "wrong", that's the problem with a lot of 3rd party sellers

    ReplyDelete
  2. I've been very lucky, I guess. More than half of my dealings on Amazon have been with private dealers -- the most recent was less than a week ago -- and I've never had a problem.

    ReplyDelete
    Replies
    1. And I know what you mean about Meg Ryan. Melanie Griffith's even worse. I watched her (Melanie) in RKO 281 and couldn't take my eyes off of her lips.

      Delete
    2. And when you say, "I couldn't take my eyes off her lips," I'm assuming the ones on her, well, rebooted face. It's a damn shame, is what that is, all right. Why would you want to look like that? Is there a new sense of beauty that is beyond us?

      Delete
  3. Meg Ryan's face
    Sure not something I'd want to embrace
    Not sure why so many go plasticville
    Maybe it gives their face a thrill?

    Private sellers whether Amazon or eBay
    Or some other site on display
    Can sure screw you over
    Worse than a humping rover
    Don't get what you want
    But the delivered timeline still does taunt
    Only ordered a few things from private sellers off Amazon here
    And thankfully they arrived clear

    ReplyDelete
    Replies
    1. You've been lucky at your sea
      Stuff arriving clear in the place to be
      Meg did what she did because she was... drunk?
      Must've been drunk as a blue guy skunk

      Delete
  4. It's an experience
    Doing it all on-line
    Nameless but you'll learn
    Things will not be that fine

    Now everyone wants a fast buck
    They get 'cleverer' by the day
    One ends up with some tough luck
    Scammed through Amazon or e-Bay

    It's a letdown one gets sore
    Can't trust anyone any more!

    Hank

    ReplyDelete
    Replies
    1. Howdy, Hank!
      The one and only poetry tank
      Guess a buck that's fast
      Won't last

      Delete
  5. Amazon has a delivery service called AMZL and if they are the ones doing the delivering instead of USPS or Fedex, ect...the likely hood of you getting your package is about 1% because they deliver to the wrong address all the damn time. Just Google them and read some of the other people who are complaining. I've had it happen to me a dozen times. Now I don't know if that's what your talking about or if the seller just never sent the package out at all, I've had that happen a few times too. I hardly ever shop at Amazon anymore because of all the problems I've had with them. There are plenty of other online retailers that don't mess up.

    ReplyDelete
  6. have you been ordering naughty toys from Amazon again?

    ReplyDelete
  7. Sigh. A similar thing happened here. And my irritation (fury) was compounded when Amazon said I had to wait a month after the date the parcel was supposedly delivered before they could/would do anything. After that month they did refund the money but I was still unimpressed. A month after being posted I could sort of handle. A month after they told me it was delivered???

    ReplyDelete
    Replies
    1. When it had happened to me a third time in a relatively short while, amazon didn't even want me to wait. I guess they are worried about negative word of mouth. (I've got a big mouth and they now it.)

      Delete
  8. I haven't had any problems with Amazon. My concern is with the delivery itself. I often receive packages intended for another address. I re-deliver them if the address is in the neighborhood. Otherwise, I make sure the postal service knows the box has been dropped at the wrong place. I always wonder if people are looking online and seeing that their package has been delivered but they don't have it because it's been delivered to the wrong address. A couple of times Amazon has said they've delivered a package to me on a particular day, and it arrives a day or two later. I figure it's gone to visit someone else before it makes its way to me.

    Love,
    Janie

    ReplyDelete
    Replies
    1. I wouldn't mind my package visiting someone else's house first. At least in that case there is an actual package.

      What happened to me is a scam 100%. There is no package. They use a fake track and trace so it seems like something is on its way to you, but in actuality there is no parcel whatsoever. It's all virtual. Call it a ghost parcel. I know this because amazon agrees with me. The first thing that happens is you cannot reach the seller. Amazazon then sends you an email that says, "Your e-mail to seller X cannot be delivered because there was a problem with the recipient's email system." Then your order is supposedly delivered when it isn't, and when amazon tries to contact the seller, said seller is long gone never to be found again, and you get an email from amazon saying, "I've tried to contact the seller for this order, however, I can see that seller X has left the Amazon website." No surprise there. At which point amazon gives you your money back.

      Delete
    2. Shame on them. You'd think Amazon would figure out that associating with such "sellers" isn't good for their reputation.

      Delete
    3. My point exactly. I want to be able to trust any seller that amazon allows to do business with us.

      Delete
  9. I hear you, Blue. I ordered a serenity alarm clock. That juxtaposition itself should have rang different alarm bells in my dizzy little head. However, it did arrive. I was so excited about the thought of jungle noises and birdsong singing me off to sleep that I tore open the box with ferocity. Instead of an all singing sleep aid I found a gavel. Yes, a gavel.
    I don't really know what else to say on the matter.

    ReplyDelete
    Replies
    1. A gavel??? What kind of bird is that, right? Maybe it's a woodpecker (not a peckerwood).

      Delete
  10. I don't like to deal with third party sellers. There's no redress if a problem occurs.

    ReplyDelete
    Replies
    1. Luckily lots of third party seller can be trusted.

      Delete
  11. I've never done the third party thing. Might as well just use EBay (which I don't use either)

    ReplyDelete
  12. Years ago I sold a lot of books, DVDs, and CDs on Amazon. Was a very reputable seller; got my stuff out on time, etc. We were getting ready to move and I pulled all my existing inventory off of it since I wouldn't be able to ship in the time allotted, except for one DVD that I forgot about. Lo and behold after we moved and got Internet again and I checked, I saw that I had made a sale of that DVD and it was past the time I should have shipped it out. I felt so bad. So what I did was email the buyer, explain the situation and volunteered to send him a brand new DVD rather than my used DVD I was selling. He was very gracious and understood. I refunded him the money and since life had taken a different turn never sold anything else on Amazon. Did buy things and always got them in the promised time. Have you considered perhaps someone is taking them from your property after they are being delivered? Rash of thefts like that here with packages left by front doors, etc.

    We have a Fulfillment Center here in Phoenix. People must be fulfilled working there because there's rarely an opening.

    betty

    ReplyDelete
    Replies
    1. A brand new one instead... That's so kind of you.

      No, what happened to me is a scam 100%. They use a fake track and trace so it seems like something is on its way to you, but in actuality there is no parcel whatsoever. It's all virtual. Call it a ghost parcel. I know this because amazon agrees with me. The first thing that happens is you cannot reach the seller. Amazazon then sends you an email that says, "Your e-mail to seller X cannot be delivered because there was a problem with the recipient's email system." Then your order is supposedly delivered when it isn't, and when amazon tries to contact the seller, said seller is long gone never to be found again, and you get an email from amazon saying, "I've tried to contact the seller for this order, however, I can see that seller X has left the Amazon website." No surprise there. At which point amazon gives you your money back.

      Delete
  13. Sorry to read about your problems with Amazon and scammers.

    My experience of Amazon has generally been good.
    When there has been a problem it has been sorted, perhaps not as quickly as possible but sorted satisfactorily.

    All the best Jan

    ReplyDelete
    Replies
    1. Hello Jan, my experience has been good too, except for the last couple of times, that is.

      Hope you're doing fine.

      Blue

      Delete
  14. hmm. I haven't had any trouble with Amazon, but I mostly use Amazon prime. I guess it just goes to show there are scammers everywhere and you need to be watchful.

    ReplyDelete
    Replies
    1. I just couldn't believe they resort to virtual packages...

      Delete
    2. How are you blue? I've been thinking about you!

      Delete
    3. Stressed out. So much work, so little time.

      Delete
    4. You've got mail :)
      check it out

      Delete
    5. I think there are over a hundred that I still need to read :(

      Delete
    6. The mail came back some sort of delivery error.

      Don't worry about it as long as you are well!

      It was just you know ( Who We Are)

      Delete
    7. Could you send it again because I can't find it. :)

      Delete
    8. I'd send it again, but it came back 3 times, it says your mailbox is temporarily full. Wow, Blue you are one popular guy ;)

      Delete
    9. right, it kept coming back to me :(

      Delete
  15. That's a huge bummer. I order pretty much everything through Amazon Prime, often through their fulfillment center, and I've never had this problem. Sure, I've had a few problems with shipments arriving late, but I just bitch about that through their support chat system and they usually refund my purchase price. Free shtuff just because it got here a day late? Yeah, you won't hear me complain about that.

    ReplyDelete
    Replies
    1. haha, I've gotten a freebie as well.

      Delete
    2. Free stuff? Why do handsome fellas always get free stuff?

      True, you got a freebie as well?

      Delete
    3. Yes, I received it for free as it was time sensitive and they promised it in two days and it was late. I bought a gift and needed it in 2 days. They were actually very nice about it.

      Delete
    4. Who wouldn't be nice to True Blue?

      Delete
    5. Me? Handsome? The Indian chat support guy really thinks so? Awww, I'm blushing. Pradeep, you dog.

      And yep, what True said. A few times I've ordered something that was time sensitive (a birthday present, a car part I needed urgently, etc). and it would arrive a day or two after its 'guaranteed' delivery date, so I'd use that digital chat support thing to complain. Each time they've refunded the entire purchase price, and I know that in one of those cases it was a $60 video game. I mean, I was disappointed and annoyed, sure, but I certainly wasn't expecting a $60 game for free. I wasn't even mean about it, either. I truly just said that I was disappointed.

      A little bit of bitchin' goes a long way.

      Delete
    6. A $60 game for free? What does that feel like?

      Delete
    7. Damn, I need to bitch more
      Here at our shore

      Delete
    8. Can a cat be a bitch?
      Would it itch?

      Delete
  16. That is too bad Blue! I am so sorry! I know being a "seller" myself, I always try to go the extra mile, when someone purchases anything from me. I hate that there are scammers, because it makes it harder on us honest people.

    ReplyDelete
    Replies
    1. What I can't believe is that Amazon allows them to do business with us.

      Delete
  17. In all my years of using Amazon, I've only had one package that didn't end up being delivered, and Amazon had no qualms at all about immediately refunding us when we reported it. Then again, I don't buy anything from a seller that has a good history and higher than a 90% approval rate. Maybe that's the key, eh?

    ReplyDelete
  18. I've had the same thing happen...actually, a couple of times. Now I check the latest reviews to make sure they don't have any that say it happened to them. Amazon is great about refunding the money right away, but it's the whole waiting on your package to arrive, and then not getting it that sucks.

    Elsie

    ReplyDelete
    Replies
    1. Yes, they refund the money right away. They've got a reputation to protect.

      Good to hear from you, Elsie.

      Delete
  19. I had a blowout on ebay where the seller disputed the brand new iPad I was selling (unopened). E-bay ruled in her favor and took the money she paid back out of my Paypal account without even telling me. Of course she never returned the iPad as she was to do for her end of the refund. I disputed until I was blue (haha, that's funny ;)) to no avail. I never bought or sold on eBay again.

    Sorry about your Amazon fail.

    ReplyDelete
    Replies
    1. That sucks a ton, Rosey. Pardon my Swedish. :(

      Delete
    2. Jason had something similar happen to him. He sold a car part and the idiot buyer didn't bother checking to see if it fit his car. Turns out it didn't and he wanted a refund but never sent the product back. eBay gave the guy his money back from our account anyway. I refuse to sell a single thing on there as they offer no protection for the sellers, but give shady buyers all the power (and your money too!)

      Delete
    3. That sucks a ton, all right. :(

      Delete
  20. Wasn't aware amazon was like e-bay. I thought it was all corporate...
    Thanksfor the heads up! I feel you on the waiting game.
    Like that song "Hey Mr.Postman, look and see. Is there a letter on the bag for me?" Lol

    ReplyDelete
    Replies
    1. I love that song. Thanks for making me smile.

      Delete
  21. Amazon is getting just as bad as eBay, like Rosey pointed out. Thankfully, I have received everything I have ordered from Amazon though they did piss me off when I bought a Christmas gift last September and it didn't arrive until the end of January.

    ReplyDelete
    Replies
    1. That would even have pissed off Mother Theresa.

      Delete
  22. I've had good luck with Amazon, but I'm very, very picky. There have been a number of things I wanted but didn't get because the sellers seemed... well, shady. I'm so sorry you had three bad scams!

    ReplyDelete
    Replies
    1. Thanks. Maybe I need to be more picky, too.

      Delete
  23. I hate it when Amazon does that! I'm sure I don't make it any easier by living in an apt complex that closes its leasing center for most of Sunday but come on! It's not rocket science (or is it)

    ReplyDelete
    Replies
    1. Rocket Science it's not... nor is being more picky, so that's what's I'll be henceforth and from now on. How's Dallas?

      Delete

Speak your mind.